Privacy Policy

This Privacy Policy explains how Rankpage (“we,” “our,” “us”) collects, uses, discloses, and protects personal data when you use our website and online services. By continuing using our website, you hereby consent to our Privacy Policy and agree to its terms.

Who We Are

Controller: Rankpage Pte. Ltd. [Registration No. 202301023636 (1517559-V)]
Registered address: 133 New Bridge Road #08-01, Chinatown Point, Singapore 059413

This Policy applies to our website and online services (the “Services”). It does not cover third-party sites or services we link to unless stated.

What Data We Collect

a) Data you provide directly

• Contact details (name, email, phone, company, job title)

• Messages and attachments you send us (such as, via forms or email)

• Billing details when you purchase services (billing name, address, tax info)

b) Data collected automatically

• IP address, device identifiers, browser type, operating system

• Pages viewed, timestamps, referring URLs, clickstream data

• Cookie IDs and similar tracking technologies (see Cookies below)

c) Data from third parties (where lawful)

• Analytics, measurement, and SEO-related tools (for example, site performance, keyword/rank and link analytics)

• Payment and fraud-prevention providers

• Lead generation platforms or social networks when you interact with our content

We do not intentionally collect sensitive personal data through the website.

Why We Use Your Data (Purposes under Singapore PDPA)

We use personal data to:

• Provide, operate, secure, and maintain our website and Services

• Respond to enquiries and provide customer support

• Personalise content and measure site performance and SEO effectiveness

• Develop new features and improve the Services

• Send service/transactional emails and, with your consent or as allowed, marketing messages

• Process payments; detect and prevent fraud or abuse

• Comply with legal/regulatory obligations and enforce our terms

Legal Bases We Rely On

Under Singapore’s Personal Data Protection Act 2010 (PDPA), we process personal data for purposes directly related to our functions/activities, with your notice/choice, and as otherwise permitted by law.

Cookies & Similar Technologies

We use necessary, functional, analytics, and (if enabled) advertising cookies to operate the site, improve performance, and understand usage for SEO and analytics. You can manage cookies in your browser settings anytime. See our Cookies Policy for types, purposes, and details.

Marketing Communications

With your consent or as otherwise permitted, we may send newsletters or promotions. You can unsubscribe at any time via the link in the email. We will still send essential service or transactional messages.

Who We Share Data With (Disclosures)

We share personal data only as needed with:

• Service providers / processors: hosting/CDN, email/SMS delivery, CRM, analytics and SEO-related tools, payment processing, security, and marketing/ads bound by confidentiality and data-processing terms

• Professional advisers (legal, tax, audit) under duty of confidentiality

• Authorities/regulators if required by law or to protect rights, safety, or security

• Business transferees in connection with a merger, acquisition, or restructuring, subject to safeguards

We do not sell personal data.

International Data Transfers

Your data may be transferred, stored, or processed outside Singapore. Where required by the PDPA (like., where no permitted destination list applies), we rely on your consent, contract necessity, or contractual safeguards to protect your data.

Data Retention

We keep personal data only as long as necessary for the purposes above, then delete or anonymise it. Typical periods:

• Enquiry/support records: up to 24 months after last interaction

• Account & service records: while your account is active, then 24 months

• Billing/transaction records: 7 years (tax/accounting requirements)

• Analytics/SEO measurement data: 14–26 months (per tool settings)

Security

We use reasonable technical and organisational measures to protect personal data, including TLS encryption in transit, access controls/least privilege, logging/monitoring, and vendor due diligence. No method is 100% secure, but we work to prevent and mitigate risks.

Your Rights (Singapore PDPA)

You may request access to your personal data and request correction of inaccurate, incomplete, misleading, or outdated data at any time. Submit requests to [email protected] with “PDPA Request,” your name, contact details, and what you need. We may verify your identity before actioning.

Minors’ Privacy

Our Services are not directed to minors. We do not knowingly collect personal data from children under 18 in Singapore without verifiable parental/guardian consent. If you believe a child provided data, contact us and we will remove it.

Third-Party Links & Embedded Content

Our site may link to third-party websites or include embedded content. Their privacy practices apply when you interact with them. Review their policies before providing data.

Data Breaches

We assess and respond to suspected incidents promptly. Where required by law, we will notify affected individuals and the Personal Data Protection Commissioner.

Changes to This Policy

We may update this Policy from time to time as necessary to stay compliant with relevant laws. We will post the latest version here with an updated effective date and, for material changes, provide a prominent notice.

Contact Us

If you have questions, requests, complaints or comments about this notice, you may email us at [email protected] or contact us by post at:

Rankpage Pte. Ltd. (Singapore)
133 New Bridge Road #08-01, Chinatown Point, Singapore 059413